On March 12, 2026, Aroostook Mental Health Center received alerts of a disruption to our computer network. Upon responding to the alerts, we took immediate action to secure our network. We worked under the guidance of specialists to restore our systems safely and investigate the nature and scope of the disruption. On March 21, 2026, we discovered that our network was accessed between March 11th and March 12th, and that certain files containing personal information were taken without authorization during that time. We thereafter commenced a comprehensive review to determine whose information was contained within those files.
Upon becoming aware of the disruption, we took immediate steps to secure our network, including partnering with specialists to restore our systems and investigate the impact. We have implemented enhancements to our existing technical security controls. We are also reviewing and updating our security and privacy policies already in place for our organization. We reported this event to federal law enforcement. Following the conclusion of our comprehensive review, we will notify those individuals whose personal information was contained within the data set and provide written notice of the event containing the below resources to consider taking advantage of, should they find it appropriate to do so.
Free Credit Reports
Under U.S. law, you are entitled to one free credit report annually from each of the three major credit reporting bureaus, TransUnion, Experian, and Equifax. To order your free credit report, visit www.annualcreditreport.com or call 1-877-322-8228. Once you receive your credit report, review it for discrepancies and identify any accounts you did not open or inquiries from creditors that you did not authorize. If you have questions or notice incorrect information, contact the credit reporting bureau.
Fraud Alert
You may place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a one-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert, a business is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert lasting seven years. Should you wish to place a fraud alert, please contact any of the three credit reporting bureaus listed below:
Security Freeze
As an alternative to a fraud alert, you have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without your express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a credit freeze may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a credit freeze on your credit report. To request a credit freeze, you should contact any of the three credit reporting bureaus listed below:
You can further educate yourself regarding identity theft, fraud alerts, credit freezes, and the steps you can take to protect your personal information by contacting the Federal Trade Commission (FTC). The FTC also encourages those who discover that their information has been misused to file a complaint with them. The FTC may be reached at 600 Pennsylvania Ave. NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.