Mobile Crisis Response

Crisis intervention services are offered 24/7, 365 days per year via telephone, telehealth, and face-to-face contact to provide crisis assessments and establish levels of care and safety plans and appropriate interventions. Mobile Crisis Service providers are available to meet with individuals in their home or other community setting, or at an AMHC outpatient office.

First and foremost, AMHC’s crisis staff establishes the physical and psychological safety of the individual in crisis to guard against injury and even death. AMHC crisis staff is trained to assure that the appropriate intervention considers the individual’s unique needs, circumstances, preferences, and goals.

Crisis Stabilization

For those who need ongoing support after an initial crisis assessment to remain in the community, Mobile Crisis Services providers offer crisis follow-up care for sixty days (as long as it is clinically indicated).

This service includes ongoing assessment of risk and safety and crisis intervention support with a focus on exploration of coping skills that support a client in maintaining stabilization and obtaining pre-crisis levels of functioning, safety planning, and linkages to any needed services. This approach supports clients in the least restrictive setting and assist them in managing their crisis from home as they stabilize.

Crisis Stabilization Units

AMHC operates both Adult and Children’s Crisis Stabilization Units (CSUs), providing a secure and supportive short-term residential environment for individuals stabilizing from behavioral health crises (psychiatric medication management is not offered at crisis stabilization units). Units are staffed 24/7 by Crisis Counselors offering support, crisis intervention, safety planning, and service referrals.

AMHC Adult Crisis Stabilization Units (ACSU) are located in Presque Isle and Calais. The ACSU is a voluntary service that offers crisis stabilization in a community-based setting. Each unit provides a 24-hour, short-term residential program for adults 18 years and older experiencing a behavioral health crisis. The goal is to stabilize the client before higher levels of care are needed. The average length of stay is five to seven days. AMHC accepts all clients regardless of race, color, creed, national origin, primary language, or handicap. Both facilities are handicap accessible and ADA compliant.

Services

ACSU staff members provide one-on-one care and supervision to help develop short-term treatment goals. AMHC will collaborate with the client’s existing providers and help connect the client to resources and services that are needed post-discharge to support stabilization.

Individuals considered for admission to the ACSU will undergo a preliminary screening to ensure they meet the age and clinical admission criteria. Self-referrals are accepted. Referrals are accepted statewide, and anyone can make a referral by directly contacting the unit.

Adult Crisis Stabilization Unit, Aroostook County

180 Academy Street, Suite 1, Presque Isle

1-800-432-7805

Adult Crisis Stabilization Unit, Washington County

127 Palmer Street, Calais

207-454-1910

A crisis can happen to a child or adolescent at any time when they are feeling overwhelmed or when life’s daily demands surpass their ability to cope. A crisis can occur in response to a recent traumatic event or due to accumulated stressors over time. Crises involve feelings of fear, anger, hopelessness, or depression, as well as intense behavioral responses that may include confusing thoughts about harming oneself or others.

AMHC Children’s Crisis Stabilization Units (CCSU) are in Fort Fairfield and Calais. The CCSU is a voluntary service that offers crisis stabilization in a community-based setting. Each unit provides a short-term residential program for youth ages 4-17, and counselors are available 24 hours a day, 365 days a year. The goal is to help youth and families stabilize their situation and return to a pre-crisis level of functioning. AMHC accepts all clients regardless of race, color, creed, national origin, primary language, or handicap. Both facilities are handicap accessible and ADA compliant.

Services

CCSU staff provide individual, group, and family counseling to address the issues contributing to the current crisis. They also offer information and support for youth and families to connect to additional services and work closely with other providers and services the child and family may already be receiving.

For more information or to make a referral, please contact the CCSU nearest you:

Children’s Crisis Stabilization Unit, Aroostook County

8 Wesleyan Street, Fort Fairfield

207-473-9285

Children’s Crisis Stabilization Unit, Washington County

127 Palmer Street, Calais

207-454-0322

Critical Incident Stress Debriefing (CISD)

Crisis Intervention Stress Debriefing (CISD) is a method of aiding individuals or groups affected by community or workplace trauma like suicide, violence, or natural disasters. It assists in coping and recovery from the aftermath of such incidents. CISD assures participants they're not alone in their reactions and offers a safe space to share thoughts and emotions. Ideally, CISD takes place within 24 to 72 hours post-incident and can be accessed by reaching out to the AMHC Call Center at 1-800-244-6431.